Privacy policy

Last updated : May 7, 2026

Moment Ici operates this store and this website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Moment Ici is a store powered by Shopify, which allows us to provide you with the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of a contradiction between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing our Services and using them, you acknowledge having read this Privacy Policy and understanding the terms of collection, use, and disclosure of your information described herein.

Personal information we collect or process

When we use the term "personal information", we refer to information that identifies you or that can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services and your place of residence :

Contact information – name, address, billing address, shipping address, phone number, and email address.
Financial information – credit, debit, and bank account numbers, payment information, and transaction details.
Account information – username, password, security questions, preferences, and settings.
Transaction information – items viewed, added to cart, purchased, returned, exchanged, or canceled, as well as your past transactions.
Your communications with us – information included in your exchanges with our customer service.
Device information – device type, browser, network connection, IP address, and other unique identifiers.
Usage information – interactions with the Services, including how and when you access them.

Sources of personal information

Directly from you – when creating an account, using the Services, or communicating with us.
Automatically via the Services – from your device, via cookies and similar technologies.
From our service providers – when they collect or process your information on our behalf.
From our partners or other third parties.

How we use your personal information

Provide, tailor, and improve the Services. Processing your payments and orders, remembering your preferences, managing your account, arranging shipments, returns, and exchanges, publishing reviews, and creating a personalized shopping experience.
Marketing, advertising, and ads personalization. Sending marketing communications by email, SMS, or mail, and displaying personalized ads on our site and on third-party sites based on your activity. In particular, we use Google's advertising services for ads personalization. To learn more about how Google uses your data for these purposes, please visit : business.safety.google/privacy .
Security and fraud prevention. Authenticating your account, detecting fraudulent activities, and protecting the security of our services.
Communicate with you. Customer service, responding to your requests, and maintaining our business relationship.
Legal reasons. Compliance with legal obligations, responding to legal processes, and enforcing our terms and policies.

How we disclose personal information

With Shopify, service providers, and other third parties providing services on our behalf (IT management, payment processing, analytics, customer service, cloud storage, shipping).
With business and marketing partners to serve you personalized advertisements, including via Google services. You can opt out of these uses here.
When you instruct us to disclose certain information to third parties (shipping, social media widgets, login integrations).
With our affiliates or within our corporate group.
In connection with a business transaction, to comply with any legal obligation, or to protect our rights and those of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide you with the Services and improve them. To learn more, see the Shopify Consumer Privacy Policy . You can also exercise your rights regarding data processed by Shopify via the Shopify Privacy Portal .

Third-party websites and links

The Services may provide links to websites operated by third parties. We recommend reviewing their privacy policies. We are not responsible for the content or privacy practices of these sites.

Children's data

The Services are not intended for children, and we do not knowingly collect any personal information concerning individuals who have not reached the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with their information, contact us at contact@momentici.com to request its deletion.

Security and retention of your information

No security measure is perfect. We recommend that you do not use unsecure channels to communicate sensitive information to us. The retention period for your information depends on the need to manage your account, comply with our legal obligations, and resolve potential disputes.

Your rights and choices

Depending on where you live, you may have the following rights :

Right of access / right to know – request access to the information we hold about you.
Right to erasure – request the deletion of your personal information.
Right to rectification – request the correction of inaccurate information.
Right to portability – receive a copy of your data and request its transfer to a third party.
Right to opt out of the sale or sharing for targeted advertising – opt out of the use of your data for personalized advertising, including Google ads personalization. Exercise this right here. We also recognize the Global Privacy Control signal.
Managing communication preferences – unsubscribe from promotional emails via the link included in each email.

EEA and UK residents : you additionally have the right to object to processing or request its restriction, as well as the right to withdraw your consent at any time.

Complaints

To file a complaint, contact us at contact@momentici.com. EEA residents may also contact the competent data protection authority. The list of authorities is available here.

International transfers

Your personal information may be transferred, stored, and processed outside your country of residence. For transfers from the EEA or the UK, we rely on recognized mechanisms such as the European Commission's standard contractual clauses.

Changes to this Privacy Policy

We may update this Policy at any time. The "Last updated" date will be updated and notice will be provided in accordance with applicable law.

Contact

For any questions or to exercise your rights, contact us :
📧 contact@momentici.com

Moment Ici is the data controller of your personal information within the meaning of applicable data protection legislation.